Patisserie Valerie is a well-established restaurant brand with its roots in London's Soho, where it was first opened by Belgian born Madam Valerie in 1926. The brand has since expanded across the UK and offers high-quality handmade cakes and patisserie, continental breakfasts, lunches, teas, and coffees in a unique café-atmosphere. Enjoy award-winning croissants and viennoiserie made with fresh ingredients and traditional baking methods at any of their locations in London or other parts of the country.
(1507)
Locations
Barnet
Fenwick Food Court, Brent Cross Shopping Centre Closing at 19:00
Bromley
Unit 45 The Glades, High Street Closing at 18:00
Havering
Pod 3 The Brewery, Waterloo Road Closing at 18:00
Westminster
Patisserie Valerie Closing at 18:00
What people say
Patisserie Valerie is a chain of French-style cafes that has been a fixture in London for over 90 years. It is known for its delicious pastries, cakes, and coffees, as well as its elegant and sophisticated atmosphere. However, in recent years, the brand has been hit with scandals and controversies that have affected its reputation.
One of the most significant controversies that Patisserie Valerie faced was in 2018 when it was discovered that the company's accounts had been manipulated to cover up a massive financial hole. The company had to go into administration, which resulted in the closure of several of its stores.
Despite this setback, Patisserie Valerie has continued to operate in London, and many customers still enjoy their products. However, online reviews and comments about the brand are mixed.
On review sites like Yelp and Google Reviews, customers have praised Patisserie Valerie for its delicious pastries, cakes, and coffees. Many people also appreciate the elegant ambiance of the cafes and the friendly service provided by staff members.
However, some customers have complained about the quality of the products, citing issues with stale pastries or poorly made drinks. Others have noted that the prices at Patisserie Valerie are quite high compared to other cafes in London.
In addition to these complaints about the product itself, some customers have expressed dissatisfaction with the service they received at Patisserie Valerie. Complaints range from slow service to rude staff members.
Interestingly, some customers who have posted negative reviews about Patisserie Valerie have also expressed sympathy for the company's financial difficulties. They acknowledge that running a business is challenging, and they hope that Patisserie Valerie can recover from its setbacks.
Overall, online reviews and comments about Patisserie Valerie in London are a mixed bag. While many people still enjoy the brand's products and ambiance, others have had negative experiences with aspects like product quality, pricing, or service. As Patisserie Valerie continues to operate in London and elsewhere, it will be interesting to see how it addresses these issues and works to improve its reputation among customers.