Carluccio's is an Italian restaurant and coffee shop chain located throughout London, with cuisine designed to bring the finest quality regional Italian flavours to their customers. Founded in 1991 by Antonio and Priscilla Carluccio, the restaurant aims to provide great quality, authentic Italian food at sensible prices while maintaining informal but excellent service. With 75 locations across the UK, Ireland, Turkey and the Middle East, Carluccio's offers breakfast, lunch and dinner menus featuring specialties such as coffee and drinks. Discover jobs & careers at Carluccio's at harri.com/carluccioscareers.
(3184)
Locations
Camden
First Floor, St Pancras International Station, Pancras Road Closing at 22:00
Kensington and Chelsea
1 Old Brompton Road Closing at 22:00
Kingston upon Thames
4 Wood Street, Kingston Upon Thames Closing at 18:00
Merton
25 High Street, Wimbledon Closing at 22:00
What people say
Carluccio's is a popular Italian restaurant chain that has been serving Londoners with its delicious food and drinks for years. As a reviewer, it's not surprising to find a plethora of online reviews and comments about the brand. In this article, we will take a deep dive into what people are saying about Carluccio's in London.
Firstly, let's start with the positive aspects of the online reviews. Many customers have praised the quality of the food and drink served at Carluccio's. The dishes are described as being "authentic" and "delicious," which is a testament to the chef's high standards. People also seem to love the atmosphere of the restaurant, with many commenting on its cozy and welcoming feel.
Another aspect that customers appreciate is the customer service provided by the staff. Many reviews mention how friendly and accommodating the staff are, which adds to the overall positive experience of dining at Carluccio's.
However, not all reviews are glowing. Some negative comments highlight issues such as slow service and high prices. One customer even reported finding hair in their food, which understandably put them off their meal.
It's worth noting that some reviewers have also mentioned that the quality of food can vary between different branches of Carluccio's in London. This could be down to differences in head chefs or management styles.
Interestingly, Carluccio’s has responded to many of their online reviews, both positive and negative. They seem committed to taking on feedback from their customers and responding with action where necessary. For example, in response to one review that complained about slow service, Carluccio’s apologized and explained that they were experiencing a high volume of orders at the time but would make sure to address this issue going forward.
Overall, it seems that there are plenty of reasons for customers to visit Carluccio’s in London – from delicious, authentic Italian cuisine to friendly service – but there are also areas for improvement. It's reassuring to see that Carluccio’s is taking note of feedback from customers and making changes where necessary.
So, whether you're looking for a cozy spot for date night or a family-friendly restaurant for a special occasion, Carluccio's is definitely worth checking out!