Recent social media posts
26/05/2026
SPONSOR SPOTLIGHT ๐ฃ
Meet Lina - the founder of Maison Ameirro.
Her passion for perfumery found its way into luxury hospitality through something rather unexpectedโฆ fragrance for vacuums.
Yes, really!
Imagine fine fragrance being diffused into a space by housekeeping while vacuuming.
Its not another scented or cleaning product. It is fine fragrance โ created with master perfumers in Grasse (the heart of French perfumery) โ infused into a natural fiber designed specifically for luxury hotels.
The idea was simple โ to bring the passion for perfumery into an unexpected part of hospitality: housekeeping!
To create a more refined scent experience within hotel spaces, without harsh synthetic smells or overpowering room sprays.
Because luxury is also sensory.
โWe are delighted to join AICR UK as a sponsor and look forward to connecting with people who share the same passion for exceptional guest experience.โ
25/05/2026
40th Anniversary Celebration in Edinburgh
Join us for two exciting days in Edinburgh as we celebrate 40 incredible years of AICR UK
This year marks the 40th anniversary of our AICR UK. To celebrate this, we are thrilled to invite you to a two-day AICR gathering in Edinburgh from Monday, 21st September to Tuesday, 22nd September, with an overnight stay at the beautiful W Edinburgh ๐ด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ
09/05/2026
Summertime at The Athenaeum
Join us for an evening at the timeless classic overlooking Green Park
Sponsored by our dear friends at The Right Balance, we are delighted to invite you to our AICR gathering on Monday, 8th June, at The Athenaeum Hotel & Residences.
โจ About the Venue:
Right opposite Green Park, where celebrities once edited films, and where walls turned from Gentlemenโs Club to residence since the 1850s, The Athenaeum Hotel & Residences is where guests find comfort and calm in the heart of Mayfair. Their 164 rooms, suites and townhouse residences offer space to breathe in the heart of Mayfair, blending Art Deco elegance with contemporary London design.
๐ Dress Code: Business Casual
๐ Registration & Guest Information:
All members must register in advance. Attendance is complimentary for members. Each member may bring one guest, subject to a ยฃ25 supplement. Guest Tickets must be purchased in advance and are not sold at the door. If you are not able to join us anymore, please cancel your ticket or let us know at least two days before the event; otherwise, your member ticket will be subject to a ยฃ10 no-show fee.
๐ฉ For any inquiries, please reach out to [email protected] or connect with us via our social media pages.
We look forward to seeing you soon!
07/05/2026
Introducing our new Committee Member ๐
Meet Andrea Balsamo, who joins the AICR UK Committee as our new Membership Coordinator.
Andrea is currently Assistant Front of House Manager at Pan Pacific London ๐จโจ
With a people-first approach and a sharp eye for detail, Andrea is passionate about delivering exceptional guest experiences while fostering high-performing, cohesive teams ๐ค
Outside of work, he is a true foodie and loves travelling , discovering hidden city gems and spending quality time with friends and family ๐ซถ๐ผ
As Membership Coordinator, Andrea plays a pivotal role in driving the growth and engagement of our membership base. He is responsible for developing and implementing strategies to attract new members, retain existing ones, and enhance their overall experience within the association. ๐
We are thrilled to have you join us. Welcome to the team, Andrea! ๐๐
07/05/2026
Introducing our new Committee Member ๐
We are delighted to welcome Dov Diamond to the AICR UK Committee as our new Treasurer.
Dov is currently the Front of House Manager at Pennyhill Park and brings a wealth of hospitality experience to the role ๐จโจ
Outside of work, Dov enjoys travelling and discovering new foods. His hobbies include football, golf and rugby โฝ๏ธโณ๏ธ๐
As Treasurer, Dov will oversee the associationโs financial activities and resources, helping to ensure financial stability, transparency and strong financial management throughout the year ๐
We are excited to have you on board. Welcome to the team, Dov! ๐๐
28/04/2026
What a wonderful evening at the Chancery Rosewood last night โจ
So lovely to see so many of you there, such a special atmosphere all round. A huge thank you to our incredible sponsors from for 21 years of continued support in making events like this possible.
And of course, thank you to the amazing team at the Chancery Rosewood for looking after us so beautifully, what a stunning setting.
A night to remember ๐ฅ
10/04/2026
Join us for an evening at the reimagined former US Embassy in the heart of Mayfair
Sponsored by our dear friends at Gold Key Media, we are delighted to invite you to our AICR gathering on Monday, 27th April, at the recently opened hotel The Chancery Rosewood.
05/04/2026
Save the date ๐
Join us on April 27th for our next event.
Invitations will be sent soon, stay tuned! ๐ฃ
28/03/2026
What a brilliant evening at our AGM at The Berkeley Hotel โจ
Thank you to everyone who joined us and made it such a special night.
Weโre also thrilled to welcome two new committee members to the AICR family, exciting times ahead!
27/02/2026
AICR UK - AGM at The Berkeley
Join us for the ACR UK Annual General Meeting at The Berkeley followed by a spring soirรฉe sponsored by our dear friends at Hotel Manager.
We are thrilled to announce that this yearโs Annual General Meeting will be hosted by the wonderful team at The Berkeley on Friday, 27th March.
๐ Event Schedule:
18:30 - AGM Begins (AICR Members Only)
The AGM will start promptly at 18:30. Please note that only fully paid AICR members will be permitted to attend.
19:30 - Drinks Reception (AICR Members, Sponsors & Guests)
Our partner Hotel Manager is kindly sponsoring this event. We invite our valued sponsors and guests to join us from 19:30 onwards for a drinks reception.
โจ About the Venue:
Nestled between Belgravia and Knightsbridge, The Berkeley has been the epitome of British luxury for over 100 years. From cutting-edge design to the intricate artistry, it takes style, comfort and service to inspiring new levels. With 180 rooms and suites, it blends heritage with contemporary design, along with amenities such as a rooftop pool and high-end dining options. Use the link below to book your ticket : https://shorturl.at/rsItj
17/01/2026
The moment weโve all been waiting for has finally arrived. ๐
โTonight, we reveal the winner of the Worldโs Best Receptionist award. It takes more than just a smile to master the art of hospitality - it takes passion, dedication, and grace under pressure.
โStay tuned as we celebrate the person who sets the gold standard for welcoming the world. โจ
Live on Youtube
https://youtube.com/?si=-atUqMGtitTm0Jck
โ
07/01/2026
A new chapter on the WBRC stage.
Amicalists Choice (Audience) Award by .
๐๐บ๐ผ๐๐ถ๐ผ๐ป. ๐๐น๐ฒ๐ด๐ฎ๐ป๐ฐ๐ฒ. ๐๐ผ๐ป๐ป๐ฒ๐ฐ๐๐ถ๐ผ๐ป.
https://wbr2026.s-rate.com
โญ๐ฉ๐ผ๐๐ฒ ๐ณ๐ผ๐ฟ ๐๐ผ๐๐ฟ ๐ณ๐ฎ๐๐ผ๐๐ฟ๐ถ๐๐ฒ ๐ฐ๐ฎ๐ป๐ฑ๐ถ๐ฑ๐ฎ๐๐ฒ for the title of Worldโs Best Receptionist by Bucherer and support their journey to the podiumโจ๐ฅน
๐๐ญ๐๐ ๐ ๐๐จ. ๐
Watch the receptionistโs introduction video and share your impression via the dedicated link.
๐ฒPlease note: voting is open until the day before the competition.
https://wbr2026.s-rate.com
๐๐ญ๐๐ ๐ ๐๐จ. ๐
Visit the competition spaces, experience the service from the audienceโs perspective, and share your voice.
๐ฒPlease note: voting is available exclusively on the competition day. A geolocation module will be active - enable location services in your settings.
https://wbr2026.s-rate.com
Join us in celebrating 30 years of the David Campbell Trophy and discover whatโs new.
score prize
WorldsBestReceptionist โข DavidCampbellTrophy โข HospitalityStars โข Novelty โข Score โข Prize
31/12/2025
What a year itโs been at AICR โจ
Our 2025 season was nothing short of incredible and it would not have been possible without the generous support of our amazing sponsors and the passion of our outstanding members.
Thank you for showing up, backing us, and helping us deliver unforgettable events all year long. Hereโs to an even bigger and brighter 2026 ๐ฅ
25/12/2025
The AICR UK Committee wishes you all a very Merry Christmas and a joyful festive season. ๐
Thank you to our members, partners, and friends for making this year such a success. We look forward to seeing you all again, rested and re-energised after a well-deserved break spent with your loved ones. โจ
17/12/2025
AICR International proudly welcomes to its global partner network - ๐ฎ ๐๐ฒ๐ฐ๐ต๐ป๐ผ๐น๐ผ๐ด๐ ๐น๐ฒ๐ฎ๐ฑ๐ฒ๐ฟ ๐ฟ๐ฒ๐ฑ๐ฒ๐ณ๐ถ๐ป๐ถ๐ป๐ด ๐๐ต๐ฒ ๐ด๐๐ฒ๐๐ ๐ท๐ผ๐๐ฟ๐ป๐ฒ๐ ๐ฎ๐ฐ๐ฟ๐ผ๐๐ ๐๐ต๐ฒ ๐๐ผ๐ฟ๐น๐ฑโs most luxury and elite propertiesโจ
Canary supports front office excellence through intelligent solutions designed to deliver immediacy, elegance, and performance:
โข AI-powered guest messaging providing instant responses to the majority of guest inquiries
โข Smart dynamic upsells unlocking significant ancillary revenue growth
โข Seamless mobile check-in and tablet registration enabling arrivals in moments, not minutes
โข Secure digital authorisations dramatically reducing fraud exposure and chargebacks
๐This partnership introduces attractive, globally aligned member benefits, thoughtfully curated to support AICRโs international community while respecting the individuality of each market.
๐ช๐ต๐ฒ๐ฟ๐ฒ ๐๐ฒ๐ฟ๐๐ถ๐ฐ๐ฒ ๐บ๐ฒ๐ฒ๐๐ ๐ถ๐ป๐๐ฒ๐น๐น๐ถ๐ด๐ฒ๐ป๐ฐ๐ฒ.
๐๐๐๐ฃ๐๐ก๐ ๐๐๐๐๐๐ ๐ก๐๐๐ก๐๐๐๐ ๐๐๐ ๐๐๐ค ๐๐ฃ๐๐๐๐๐๐๐ ๐ก๐ ๐ด๐ผ๐ถ๐
๐๐๐๐๐๐๐ ๐ค๐๐๐๐๐ค๐๐๐.
AI โข Upsells โข CanaryTechnologies โข WorldsBestReceptionist โข Globally โข LetsAICRtheWorld โข Hotels โข Amicale โข Partnership โข DavidCampbellTrophy
23/11/2025
๐ A heartfelt thank you to our incredible AICR Judges! ๐
Your time, expertise, and passion play a vital role in making this competition such a success. We are truly grateful for the dedication you bring to each round, helping us support and inspire the next generation of hospitality talent.
First Round Judges
, ,
Second Round Judges
, Greg Bogdan MIH, CIPD , , .r , Suzanna Di Domenico
Finals Round Judges
, , , .natalini, , , , Stefanie Krause, Laura Seed
Thank you all for your commitment, professionalism, and generosity. Our competition simply wouldnโt be possible without you! ๐๐
Address
United
London
To reach your destination at United in London, you have a couple of options for public transport and driving.
**Public Transport:**
1. **Tube:**
- The nearest tube station is **Baker Street Station**. You can take the Bakerloo, Circle, Hammersmith & City, or Metropolitan lines to get there.
- From Baker Street Station, itโs about a 10-minute walk. Exit the station and head south on Baker Street, then turn left onto Marylebone Road (A501). Continue straight until you reach your destination.
2. **Bus:**
- Several bus routes serve the area, including numbers 18, 27, and 205. Check local schedules for the best route based on your starting point.
- Alight at the nearest bus stop and follow signs to your destination.
**Driving/Parking:**
- If you are driving, enter the address into your GPS for precise directions.
- There are several parking options nearby:
- Look for street parking along Marylebone Road or nearby streets; be mindful of parking restrictions.
- Alternatively, consider using a nearby car park such as the NCP Car Park on Marylebone Road or other local facilities.
Make sure to check traffic conditions if you're driving and allow extra time for potential delays!
Alerts
Be the first to know and let us send you an email when AICR UK posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.
What people say
AICR UK stands out as a vibrant and dynamic network for Front Office Management professionals, fostering an environment rich in collaboration and support. Established in 1986, this section of the international association has cultivated a strong community that emphasizes the importance of professional relationships among its members.
The organization is dedicated to enhancing the profile of the hospitality industry through continuous training and development. Members benefit from an extensive network that provides invaluable opportunities for networking, sharing insights, and exchanging experiences. This commitment to professional growth is evident in the diverse range of events organized throughout the year.
From skill development workshops to insightful hotel inspections and product presentations, AICR UK ensures that its members are well-equipped with the latest knowledge and trends in the industry. The annual General Meeting (AGM) and International Congress serve as key highlights, bringing together professionals from various levels to connect and collaborate.
Overall, AICR UK not only promotes excellence within Front Office Management but also nurtures lasting friendships among its members, making it an essential organization for anyone looking to thrive in this field.