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AICR UK

AICR UK AICR UK is a prominent organization dedicated to Front Office Management, representing the United Kingdom section of the international association known as the Amicale Internationale des Sous-Directeurs et Chefs de Rรฉception des Grands Hรดtels. Established in 1986, AICR UK fosters an active network for professionals at all levels within the industry. With roots tracing back to its founding on the Cรดte dโ€™Azur in France in 1964, AICR promotes camaraderie among its members while enhancing professional relationships and raising awareness of the significance of their roles. The organization serves as a vital resource for networking, support, and information sharing. Members benefit from various events throughout the year that facilitate skill development, insights into new hotel operations, and product presentations.

Recent social media posts

SPONSOR SPOTLIGHT ๐Ÿ“ฃMeet Lina - the founder of Maison Ameirro.Her passion for perfumery found its way into luxury hospita...
26/05/2026

SPONSOR SPOTLIGHT ๐Ÿ“ฃ
Meet Lina - the founder of Maison Ameirro.

Her passion for perfumery found its way into luxury hospitality through something rather unexpectedโ€ฆ fragrance for vacuums.

Yes, really!

Imagine fine fragrance being diffused into a space by housekeeping while vacuuming.

Its not another scented or cleaning product. It is fine fragrance โ€” created with master perfumers in Grasse (the heart of French perfumery) โ€” infused into a natural fiber designed specifically for luxury hotels.

The idea was simple โ€” to bring the passion for perfumery into an unexpected part of hospitality: housekeeping!

To create a more refined scent experience within hotel spaces, without harsh synthetic smells or overpowering room sprays.

Because luxury is also sensory.

โ€œWe are delighted to join AICR UK as a sponsor and look forward to connecting with people who share the same passion for exceptional guest experience.โ€

40th Anniversary Celebration in EdinburghJoin us for two exciting days in Edinburgh as we celebrate 40 incredible years ...
25/05/2026

40th Anniversary Celebration in Edinburgh

Join us for two exciting days in Edinburgh as we celebrate 40 incredible years of AICR UK

This year marks the 40th anniversary of our AICR UK. To celebrate this, we are thrilled to invite you to a two-day AICR gathering in Edinburgh from Monday, 21st September to Tuesday, 22nd September, with an overnight stay at the beautiful W Edinburgh ๐Ÿด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ

Summertime at The AthenaeumJoin us for an evening at the timeless classic overlooking Green ParkSponsored by our dear fr...
09/05/2026

Summertime at The Athenaeum

Join us for an evening at the timeless classic overlooking Green Park

Sponsored by our dear friends at The Right Balance, we are delighted to invite you to our AICR gathering on Monday, 8th June, at The Athenaeum Hotel & Residences.

โœจ About the Venue:

Right opposite Green Park, where celebrities once edited films, and where walls turned from Gentlemenโ€™s Club to residence since the 1850s, The Athenaeum Hotel & Residences is where guests find comfort and calm in the heart of Mayfair. Their 164 rooms, suites and townhouse residences offer space to breathe in the heart of Mayfair, blending Art Deco elegance with contemporary London design.

๐Ÿ‘” Dress Code: Business Casual

๐ŸŽŸ Registration & Guest Information:

All members must register in advance. Attendance is complimentary for members. Each member may bring one guest, subject to a ยฃ25 supplement. Guest Tickets must be purchased in advance and are not sold at the door. If you are not able to join us anymore, please cancel your ticket or let us know at least two days before the event; otherwise, your member ticket will be subject to a ยฃ10 no-show fee.

๐Ÿ“ฉ For any inquiries, please reach out to [email protected] or connect with us via our social media pages.

We look forward to seeing you soon!

Introducing our new Committee Member ๐ŸŽ‰Meet Andrea Balsamo, who joins the AICR UK Committee as our new Membership Coordin...
07/05/2026

Introducing our new Committee Member ๐ŸŽ‰

Meet Andrea Balsamo, who joins the AICR UK Committee as our new Membership Coordinator.

Andrea is currently Assistant Front of House Manager at Pan Pacific London ๐Ÿจโœจ

With a people-first approach and a sharp eye for detail, Andrea is passionate about delivering exceptional guest experiences while fostering high-performing, cohesive teams ๐Ÿค

Outside of work, he is a true foodie and loves travelling , discovering hidden city gems and spending quality time with friends and family ๐Ÿซถ๐Ÿผ

As Membership Coordinator, Andrea plays a pivotal role in driving the growth and engagement of our membership base. He is responsible for developing and implementing strategies to attract new members, retain existing ones, and enhance their overall experience within the association. ๐Ÿ“ˆ

We are thrilled to have you join us. Welcome to the team, Andrea! ๐ŸŽŠ๐Ÿ™Œ

Introducing our new Committee Member ๐ŸŽ‰We are delighted to welcome Dov Diamond to the AICR UK Committee as our new Treasu...
07/05/2026

Introducing our new Committee Member ๐ŸŽ‰

We are delighted to welcome Dov Diamond to the AICR UK Committee as our new Treasurer.

Dov is currently the Front of House Manager at Pennyhill Park and brings a wealth of hospitality experience to the role ๐Ÿจโœจ

Outside of work, Dov enjoys travelling and discovering new foods. His hobbies include football, golf and rugby โšฝ๏ธโ›ณ๏ธ๐Ÿ‰

As Treasurer, Dov will oversee the associationโ€™s financial activities and resources, helping to ensure financial stability, transparency and strong financial management throughout the year ๐Ÿ“Š

We are excited to have you on board. Welcome to the team, Dov! ๐Ÿ‘๐ŸŽŠ

What a wonderful evening at the Chancery Rosewood last night โœจSo lovely to see so many of you there, such a special atmo...
28/04/2026

What a wonderful evening at the Chancery Rosewood last night โœจ

So lovely to see so many of you there, such a special atmosphere all round. A huge thank you to our incredible sponsors from for 21 years of continued support in making events like this possible.

And of course, thank you to the amazing team at the Chancery Rosewood for looking after us so beautifully, what a stunning setting.

A night to remember ๐Ÿฅ‚

10/04/2026

Join us for an evening at the reimagined former US Embassy in the heart of Mayfair

Sponsored by our dear friends at Gold Key Media, we are delighted to invite you to our AICR gathering on Monday, 27th April, at the recently opened hotel The Chancery Rosewood.

Save the date ๐Ÿ“…Join us on April 27th for our next event.Invitations will be sent soon, stay tuned! ๐Ÿฃ
05/04/2026

Save the date ๐Ÿ“…
Join us on April 27th for our next event.
Invitations will be sent soon, stay tuned! ๐Ÿฃ

28/03/2026

What a brilliant evening at our AGM at The Berkeley Hotel โœจ
Thank you to everyone who joined us and made it such a special night.

Weโ€™re also thrilled to welcome two new committee members to the AICR family, exciting times ahead!

AICR UK - AGM at The BerkeleyJoin us for the ACR UK Annual General Meeting at The Berkeley followed by a spring soirรฉe s...
27/02/2026

AICR UK - AGM at The Berkeley

Join us for the ACR UK Annual General Meeting at The Berkeley followed by a spring soirรฉe sponsored by our dear friends at Hotel Manager.

We are thrilled to announce that this yearโ€™s Annual General Meeting will be hosted by the wonderful team at The Berkeley on Friday, 27th March.

๐Ÿ“ Event Schedule:
18:30 - AGM Begins (AICR Members Only)
The AGM will start promptly at 18:30. Please note that only fully paid AICR members will be permitted to attend.
19:30 - Drinks Reception (AICR Members, Sponsors & Guests)
Our partner Hotel Manager is kindly sponsoring this event. We invite our valued sponsors and guests to join us from 19:30 onwards for a drinks reception.

โœจ About the Venue:
Nestled between Belgravia and Knightsbridge, The Berkeley has been the epitome of British luxury for over 100 years. From cutting-edge design to the intricate artistry, it takes style, comfort and service to inspiring new levels. With 180 rooms and suites, it blends heritage with contemporary design, along with amenities such as a rooftop pool and high-end dining options. Use the link below to book your ticket : https://shorturl.at/rsItj

The moment weโ€™ve all been waiting for has finally arrived. ๐Ÿ†โ€‹Tonight, we reveal the winner of the Worldโ€™s Best Reception...
17/01/2026

The moment weโ€™ve all been waiting for has finally arrived. ๐Ÿ†
โ€‹Tonight, we reveal the winner of the Worldโ€™s Best Receptionist award. It takes more than just a smile to master the art of hospitality - it takes passion, dedication, and grace under pressure.
โ€‹Stay tuned as we celebrate the person who sets the gold standard for welcoming the world. โœจ

Live on Youtube
https://youtube.com/?si=-atUqMGtitTm0Jck
โ€‹

07/01/2026

A new chapter on the WBRC stage.
Amicalists Choice (Audience) Award by .
๐—˜๐—บ๐—ผ๐˜๐—ถ๐—ผ๐—ป. ๐—˜๐—น๐—ฒ๐—ด๐—ฎ๐—ป๐—ฐ๐—ฒ. ๐—–๐—ผ๐—ป๐—ป๐—ฒ๐—ฐ๐˜๐—ถ๐—ผ๐—ป.
https://wbr2026.s-rate.com

โญ๐—ฉ๐—ผ๐˜๐—ฒ ๐—ณ๐—ผ๐—ฟ ๐˜†๐—ผ๐˜‚๐—ฟ ๐—ณ๐—ฎ๐˜ƒ๐—ผ๐˜‚๐—ฟ๐—ถ๐˜๐—ฒ ๐—ฐ๐—ฎ๐—ป๐—ฑ๐—ถ๐—ฑ๐—ฎ๐˜๐—ฒ for the title of Worldโ€™s Best Receptionist by Bucherer and support their journey to the podiumโœจ๐Ÿฅน

๐’๐ญ๐š๐ ๐ž ๐๐จ. ๐Ÿ
Watch the receptionistโ€™s introduction video and share your impression via the dedicated link.
๐Ÿ“ฒPlease note: voting is open until the day before the competition.
https://wbr2026.s-rate.com

๐’๐ญ๐š๐ ๐ž ๐๐จ. ๐Ÿ
Visit the competition spaces, experience the service from the audienceโ€™s perspective, and share your voice.
๐Ÿ“ฒPlease note: voting is available exclusively on the competition day. A geolocation module will be active - enable location services in your settings.
https://wbr2026.s-rate.com

Join us in celebrating 30 years of the David Campbell Trophy and discover whatโ€™s new.

score prize
WorldsBestReceptionist โ€ข DavidCampbellTrophy โ€ข HospitalityStars โ€ข Novelty โ€ข Score โ€ข Prize

31/12/2025

What a year itโ€™s been at AICR โœจ
Our 2025 season was nothing short of incredible and it would not have been possible without the generous support of our amazing sponsors and the passion of our outstanding members.

Thank you for showing up, backing us, and helping us deliver unforgettable events all year long. Hereโ€™s to an even bigger and brighter 2026 ๐Ÿฅ‚

The AICR UK Committee wishes you all a very Merry Christmas and a joyful festive season. ๐ŸŽ„Thank you to our members, part...
25/12/2025

The AICR UK Committee wishes you all a very Merry Christmas and a joyful festive season. ๐ŸŽ„
Thank you to our members, partners, and friends for making this year such a success. We look forward to seeing you all again, rested and re-energised after a well-deserved break spent with your loved ones. โœจ

17/12/2025

AICR International proudly welcomes to its global partner network - ๐—ฎ ๐˜๐—ฒ๐—ฐ๐—ต๐—ป๐—ผ๐—น๐—ผ๐—ด๐˜† ๐—น๐—ฒ๐—ฎ๐—ฑ๐—ฒ๐—ฟ ๐—ฟ๐—ฒ๐—ฑ๐—ฒ๐—ณ๐—ถ๐—ป๐—ถ๐—ป๐—ด ๐˜๐—ต๐—ฒ ๐—ด๐˜‚๐—ฒ๐˜€๐˜ ๐—ท๐—ผ๐˜‚๐—ฟ๐—ป๐—ฒ๐˜† ๐—ฎ๐—ฐ๐—ฟ๐—ผ๐˜€๐˜€ ๐˜๐—ต๐—ฒ ๐˜„๐—ผ๐—ฟ๐—น๐—ฑโ€™s most luxury and elite propertiesโœจ

Canary supports front office excellence through intelligent solutions designed to deliver immediacy, elegance, and performance:
โ€ข AI-powered guest messaging providing instant responses to the majority of guest inquiries
โ€ข Smart dynamic upsells unlocking significant ancillary revenue growth
โ€ข Seamless mobile check-in and tablet registration enabling arrivals in moments, not minutes
โ€ข Secure digital authorisations dramatically reducing fraud exposure and chargebacks

๐Ÿ’œThis partnership introduces attractive, globally aligned member benefits, thoughtfully curated to support AICRโ€™s international community while respecting the individuality of each market.

๐—ช๐—ต๐—ฒ๐—ฟ๐—ฒ ๐˜€๐—ฒ๐—ฟ๐˜ƒ๐—ถ๐—ฐ๐—ฒ ๐—บ๐—ฒ๐—ฒ๐˜๐˜€ ๐—ถ๐—ป๐˜๐—ฒ๐—น๐—น๐—ถ๐—ด๐—ฒ๐—ป๐—ฐ๐—ฒ.
๐‘ƒ๐‘Ÿ๐‘–๐‘ฃ๐‘Ž๐‘ก๐‘’ ๐‘‘๐‘’๐‘š๐‘œ๐‘›๐‘ ๐‘ก๐‘Ÿ๐‘Ž๐‘ก๐‘–๐‘œ๐‘›๐‘  ๐‘Ž๐‘Ÿ๐‘’ ๐‘›๐‘œ๐‘ค ๐‘Ž๐‘ฃ๐‘Ž๐‘–๐‘™๐‘Ž๐‘๐‘™๐‘’ ๐‘ก๐‘œ ๐ด๐ผ๐ถ๐‘… ๐‘š๐‘’๐‘š๐‘๐‘’๐‘Ÿ๐‘  ๐‘ค๐‘œ๐‘Ÿ๐‘™๐‘‘๐‘ค๐‘–๐‘‘๐‘’.


AI โ€ข Upsells โ€ข CanaryTechnologies โ€ข WorldsBestReceptionist โ€ข Globally โ€ข LetsAICRtheWorld โ€ข Hotels โ€ข Amicale โ€ข Partnership โ€ข DavidCampbellTrophy

We are excited to let you know the โ€œWORLDโ€™S BEST RECEPTIONISTโ€ 2026 competition is just 40 days away, and this time we h...
07/12/2025

We are excited to let you know the โ€œWORLDโ€™S BEST RECEPTIONISTโ€ 2026 competition is just 40 days away, and this time we have some big news to share!!
ย 
ย 

14-18 January 2026
ย 
๐—ฃ๐—ฅ๐—ข๐—š๐—ฅ๐—”๐— ๐— ๐—˜
https://www.worldsbestreceptionist.com/the-aicr-experience/

๐ŸŒŸ A heartfelt thank you to our incredible AICR Judges! ๐ŸŒŸYour time, expertise, and passion play a vital role in making th...
23/11/2025

๐ŸŒŸ A heartfelt thank you to our incredible AICR Judges! ๐ŸŒŸ
Your time, expertise, and passion play a vital role in making this competition such a success. We are truly grateful for the dedication you bring to each round, helping us support and inspire the next generation of hospitality talent.

First Round Judges
, ,

Second Round Judges
, Greg Bogdan MIH, CIPD , , .r , Suzanna Di Domenico

Finals Round Judges
, , , .natalini, , , , Stefanie Krause, Laura Seed

Thank you all for your commitment, professionalism, and generosity. Our competition simply wouldnโ€™t be possible without you! ๐Ÿ’œ๐Ÿ‘

Address

United
London

To reach your destination at United in London, you have a couple of options for public transport and driving.

**Public Transport:**

1. **Tube:**
- The nearest tube station is **Baker Street Station**. You can take the Bakerloo, Circle, Hammersmith & City, or Metropolitan lines to get there.
- From Baker Street Station, itโ€™s about a 10-minute walk. Exit the station and head south on Baker Street, then turn left onto Marylebone Road (A501). Continue straight until you reach your destination.

2. **Bus:**
- Several bus routes serve the area, including numbers 18, 27, and 205. Check local schedules for the best route based on your starting point.
- Alight at the nearest bus stop and follow signs to your destination.

**Driving/Parking:**

- If you are driving, enter the address into your GPS for precise directions.
- There are several parking options nearby:
- Look for street parking along Marylebone Road or nearby streets; be mindful of parking restrictions.
- Alternatively, consider using a nearby car park such as the NCP Car Park on Marylebone Road or other local facilities.

Make sure to check traffic conditions if you're driving and allow extra time for potential delays!

Alerts

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What people say

AICR UK stands out as a vibrant and dynamic network for Front Office Management professionals, fostering an environment rich in collaboration and support. Established in 1986, this section of the international association has cultivated a strong community that emphasizes the importance of professional relationships among its members.

The organization is dedicated to enhancing the profile of the hospitality industry through continuous training and development. Members benefit from an extensive network that provides invaluable opportunities for networking, sharing insights, and exchanging experiences. This commitment to professional growth is evident in the diverse range of events organized throughout the year.

From skill development workshops to insightful hotel inspections and product presentations, AICR UK ensures that its members are well-equipped with the latest knowledge and trends in the industry. The annual General Meeting (AGM) and International Congress serve as key highlights, bringing together professionals from various levels to connect and collaborate.

Overall, AICR UK not only promotes excellence within Front Office Management but also nurtures lasting friendships among its members, making it an essential organization for anyone looking to thrive in this field.